Shipping policy
Thank you for trusting Brimballe!
We do everything we can to prepare and ship your order as quickly as possible.
Order Processing
All orders are prepared within 1 to 2 business days (excluding weekends and holidays).
Orders placed before 10:00 PM Eastern Time are generally processed the same day.
Once your order has shipped, you will receive an email containing your tracking number.
Shipping
Standard shipping is free for orders delivered to:
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Canada
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United States
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France
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Belgium
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Mexico
Delivery generally takes 5 to 10 business days.
In rare cases, delays beyond our control, such as carrier delays, weather conditions, periods of high demand, or customs procedures, may extend the delivery time.
Rest assured that our team remains available to assist you until your order is delivered.
Shipping Address
Please carefully review your shipping address before confirming your order.
Brimballe cannot be held responsible for delays or additional fees resulting from an incomplete or incorrect address provided at the time of purchase.
Customs and Taxes
Depending on the destination country, customs duties or local taxes may occasionally be charged by the relevant authorities. When applicable, these fees are the responsibility of the customer.
Order Tracking
Once your order has shipped, a tracking number will be sent to you by email.
Tracking information generally becomes active within 24 to 48 hours after shipment.
Need Help?
Our customer service team is always happy to help.
Please feel free to contact us if you have any questions regarding your order or delivery.
Contact us for more information
