EXPEDITION POLICY

Free shipping on all products

When your purchase is processed, you will see available shipping rates and taxes on your order page.

After receiving your order confirmation email, all orders are processed within 1 to 2 business days (excluding weekends and holidays). You will receive another notification when your order is shipped.

The order cut-off time is 10 p.m. Canadian time. Orders placed before the cut-off time will be processed the same day.

We source our products from multiple suppliers in the United States, Europe, and Asia. This allows us to offer wholesale prices and high-quality products with good design. It may be that he there are customs charges although very rare, Brimballe is not responsible for these costs and must be paid by the customer. Please Please allow 5-7 days for your order to arrive.

***During this pandemic, delivery times have been extended. Refunds will be given if the item is not delivered within 75 days of shipment.***

We are not responsible if you made a mistake in the receiving address.

If more than 15 days after shipment have passed, send us an email to the address info@brimballe.com pour know the status of your order. Refunds will be processed by email if necessary.